From www.khq.com.au: ASIC released guidance on sustainability reporting and a report analysing the handling of death benefit claims in the superannuation industry, which included 34 recommendations for trustees to improve customer service and claims processing.
On the legislative front, several financial services-related bills lapsed with the calling of the Federal election, including those aimed at adjusting personal advice requirements and superannuation concessions.
New regulations have been introduced to waive social security debts associated with exiting legacy retirement products.