From www.scale100.co: Brian Chess, Oracle NetSuite’s AI chief, asserts that generative AI will revolutionize ERP usability, allowing business users to interact directly with software without needing specialized skills.

Chess highlights that embedded AI tools, like SuiteAnalytics Assistant, will enable users to navigate and customize ERP systems efficiently, reducing reliance on IT support.

He envisions that this shift will empower smaller businesses to adopt ERP systems sooner, transforming generalists into effective specialists through user-friendly interfaces.