From worrells.net.au: The number of companies, particularly online retailers, entering external administration has increased, leaving customers with unfulfilled orders and limited recourse.

A chargeback, initiated through the cardholder’s bank, can offer a practical method for recovering funds for undelivered goods, especially when liquidation typically yields little return to unsecured creditors.

Prompt action is crucial, as most banks have a chargeback claim window of 60 to 120 days from the transaction date.